"Just a short note to thank you for the quality of service you've brought to us since we "discovered" you a few months ago.
As a SME we always find it difficult to find outsourcers that are not only truly knowledgeable in their specialist field, but who are also aware that SME's don't need to have Employment Law "gold plated" or over-complicated as is the case with so many huge companies.
Having had bad experiences in the past with HR "Experts" it's refreshing to have your "no-nonsense" advice on the phone, by e-mail, or in person, as and when we want it. You've saved us considerable time, not to mention the peace of mind in not having to worry about whether or not we're doing things properly"Malcolm BlackManaging DirectorMediascene Ltd.
"To date Hilary has assisted me with some specific personnel issues and drafted an Employee handbook setting out all the company’s policies and processes for our employees. She will be moving on to redraft our contract of employment and ensuring all our other documentation is up to date.
I have been pleased with the work Hilary has done for us and would not hesitate to recommend her to others. She provides a high quality, professional service and is very responsive to the needs of a small, fast growing organisation. Hilary is now engaged on a retainer to provide us with the professional back up we need. "
EMEA Servigistics Ltd.
" HR Personnel has worked with the University of Wales, Aberystwyth on our Female Entrepreneurship Ireland/Wales programme. Hilary gave lectures to our students on Managing People.
Her knowledge and expertise in this field came through specifically when dealing with questions which she did so in a professional manner. Hilary interacted openly with the students and managed the diverse knowledge and experience of participants correctly.
We would definitely consider using Hilary again in the future "
Female Entrepreneurship Project
University of Wales,
" As a small company, without the need or financial resources for a HR department, we found the service that Hilary Rose Personnel provides invaluable. Hilary Rose drafted new employee contracts for the company and also helped during a difficult period of company restructuring. I would have no hesitation in recommending Hilary Rose Personnel to other small companies needing advice on potentially difficult HR issues. "
Stoneyard the Investment Property Company
" I just wanted to write a quick letter to say thank you for the excellent job you have done with our staff contracts of employment and human resource polices. As a small business start-up with very little experience of human resources I feel we have really benefited from your knowledge, enthusiasm and expertise. Our company is now able to expand smoothly as we can manage growth as a result of the " best practice " you have helped us with regards to our recruitment and selection, employment policies, legal obligations and benefits. "
Lovely and Healthy Ltd
"I would just like to place on record my thanks for the time and effort you have put into looking after our client North Warwickshire Golf Club. I understand that the Committee at the Club are very pleased with the manner and professionalism adopted by you in helping them to establish a Health and Safety policy and updating the Clubs Human Resource policy."
Steven Brown ACA
"Ward End Medical Centre has recently encountered staff redundancies and sought advice from Hilary Rose of HR Personnel & Associates. We informed Hilary of our situation regarding staff numbers, workload, timescales and business requirements.
Hilary grasped the essence of the problems we were likely to encounter and the goals that needed to be reached in order for the practice to run effectively and efficiently. Hilary provided Ward End Medical Centre wih positive feedback and advice as regards to the redundancy process, correct procedures that needed to be followed, voluntary redundancy, redundancy payments and information sheets to enable redundancies to be made based on criteria. Hilary also helped us with the process, making sure it was dealt with in a fair and satisfactory manner.
We would like to thank HR Personnel & Associates for their valued input into what has proved to be a challenging and interesting experience."
Elaine Burton and Stephanie Bowskill
Ward End Medical Centre